Nissan X-Trail e-Power Recall: 13,795 SUVs Affected

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Nissan X-Trail e-Power Recall: 13,795 SUVs Affected

Nissan has issued an urgent recall on 13,795 X-Trail e-Power SUVs over a battery software fault that can cut power while driving. The Qashqai e-Power is caught up too. Here is what owners should do, and how to make sure a dealer does not use it to upsell you.

Nissan has issued an urgent safety recall for 13,795 X-Trail e-Power SUVs sold in Australia from 2022 to 2026. This is the brand's most popular model, so the volume is large and the fault is serious.

The problem sits in the software that controls the lithium-ion battery. A glitch can throw the car into a fail-safe mode and cut power while you are driving.

Why e-Power makes this fault worse

Nissan's e-Power setup is not a normal hybrid. The petrol engine never drives the wheels. It only charges the battery, and the electric motors do all the work.

That design is smooth in city traffic, but it has a catch. If the battery cannot charge, the car cannot move at all.

A conventional hybrid could limp home on petrol. An affected Nissan X-Trail e-Power simply stops.

What the recall notice actually says

The official notice comes from the Federal Department of Infrastructure and Transport, not from a Nissan press release. It warns the fault could increase the risk of an accident, causing injury or death to occupants and other road users.

Losing drive during a highway merge or in the middle of a busy road is exactly the scenario regulators worry about. Treat this as urgent, not optional.

The Qashqai is caught up too

It is not only the X-Trail. Nissan has also recalled 237 Qashqai e-Power compact SUVs from the 2025 and 2026 model years for the same battery-controller fault.

If you own either model with e-Power badging, assume you are in scope until Nissan confirms otherwise.

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What owners need to do now

Nissan will contact affected owners and ask them to book their local dealer for a software reprogram. The fix is free, and it is a software update rather than a parts swap, so it should be quick.

Do not wait for the letter if you are worried. Call your dealer, quote your VIN, and ask directly whether your car is on the recall list.

Watch how the dealer handles it

A recall is a moment where dealer behaviour tells you a lot. The repair is fully funded by Nissan, so you should never be charged a cent for it.

Some service departments treat a free recall visit as a chance to find paid work. If an adviser tries to bundle the reprogram with a service or a part you did not come in for, push back. The recall fix stands on its own.

Does a recall dent the X-Trail's value?

An open recall can spook used buyers, but a completed software fix is easy to prove and rarely hurts resale on its own. What matters is having the paperwork that shows the update was done.

If you are shopping for a used X-Trail e-Power, ask the seller for proof the recall was actioned before you talk price. At Carseekers we would treat an unresolved recall as a straight bargaining chip, not a dealbreaker.

The bigger picture for hybrid buyers

Software faults like this are becoming the new normal as cars lean harder on batteries and controllers. The upside is that many are fixed with a reprogram rather than weeks off the road.

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The lesson for buyers is simple. Check the recall history before you buy any hybrid or EV, and make sure every open item has been closed off in writing.

Considering finance for your next car? Loanseekers can help you explore car loan options.

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The finer details

Your questions answered.

Which Nissan models are affected by the 2026 e-Power recall?

The recall covers 13,795 Nissan X-Trail e-Power SUVs built from 2022 to 2026, plus 237 Qashqai e-Power models from the 2025 and 2026 model years. All share the same lithium-ion battery controller software fault.

What is wrong with the Nissan X-Trail e-Power?

A software issue in the battery controller can send the car into a fail-safe mode. Because e-Power uses the electric motors to drive the wheels and the petrol engine only to charge the battery, a charging failure means the car can lose drive completely while moving.

How much does the Nissan X-Trail recall fix cost?

Nothing. Nissan covers the repair in full. It is a software reprogram carried out at your local dealer, so you should never be charged for the recall work itself.

What should I do if I own an affected X-Trail or Qashqai?

Nissan will contact owners directly, but you do not have to wait. Call your dealer, quote your VIN, and ask whether your car is on the recall list. Book the free reprogram as soon as you can given the fault can cut power while driving.

Is it safe to keep driving my X-Trail e-Power before the fix?

The recall notice warns the fault could raise the risk of an accident, so treat it as urgent. Contact your dealer quickly and follow their advice on whether to keep driving while you wait for the reprogram.

Does a recall affect the resale value of a used X-Trail?

An open recall can worry buyers, but a completed software fix rarely dents resale on its own. If you are buying used, ask for written proof the recall was done, and use any unresolved recall as a bargaining point on price.

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